Case Studies
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Glossier Skin Tone Ranges
Evaluative
Usability Tests
Challenge: Address click-through rate and little visibility of current skin tone shades offering
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Ghostery Midnight VPN
Generative and Evaluative
User Interviews, Card Sorting, Surveys, Usability Tests
Challenge: Test the viability of Ghostery Midnight’s desktop success for mobile, including a VPN
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Ghostery Extension
Generative and Evaluative
User Interviews, Journey Maps, Usability Tests
Challenge: Research for strategic growth areas of the popular Ghostery Extension, which has over 100 million downloads worldwide
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LiveTraffic Feature
Evaluative
User Interviews, Usability Tests
Challenge: Test a feature on the Ghostery Midnight product already in development with little to no previous research.
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Ghostery Browser Beta
Evaluative
Surveys
Challenges: 1- Launch a self-recruiting platform; Ghostery Browser would be the first product to use the recruiting service. 2- Monitor through surveys the success (or not!) of the Browser
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Siente La Vibra
Contextual Inquiry
An initiative with Registro de Intérpretes de Sordos de Puerto Rico to help the deaf community feel they belong in Puerto Rico’s electrifying music scene. Music is for everybody!